Hospitality & Tourism Business of the Year - Sedgemoor Business Excellence Awards 2024 & 2025
News and Events
Stay up to date with all of the latest news and events from all of our Somerset holiday parks . . .

Following our annual Mystery Guest visits by a professional inspector this April, each park has been re-assessed under a set of quality standards agreed between the AA and the UK Tourist Authorities. The inspection included an assessment of each parks; Location and Access Sustainability/Green Credentials Customer Care Cleanliness/Maintenance across the park Toilets (quality, cleanliness and maintenance) Other Site Facilities Pitches Grounds All three parks scored an impressive 91% overall (an increase on last year) - with Coombes and Rose Farm both achieving full marks for 'customer care' and Riverside’s impressive facilities and cleanliness/maintenance across the park bagging them the top score. Additionally, each park was again awarded a Gold Award, placing them amongst the best sites in their star category. When visiting Four Star Parks, customers can expect an extremely high standard in all areas, with well-maintained facilities, very good customer care and additional facilites compared to lower rated establishments. David Tattersall, Group Manager of West Country Park Homes: "Consistency is so important in our industry and we're extremely proud to have achieved this level of award by such a high-brand Assessor for the second year running. It just confirms that we are continuing to meet the high standards that our visitors expect and deserve."

On another sunny morning this April, volunteers from Riverside Holiday Village, Edithmead Leisure and Park Homes, Fairways Holiday Park and New House Farm headed out on our third 2-mile 'litter pick' along Bridgwater Road in Weston-super-Mare. We managed to collect 14 sacks of litter, plus several broken road signs and a damaged car tyre! As usual, energy drink cans were by far the biggest offender, closely followed by discarded alcohol bottles and fast food takeaway wrappers. We even found a discarded wet floor sign! All waste was collected by our waste management partner, MJ Church. Now the biggest initiative of its kind in the UK, the Million Mile Clean is an annual event, mobilising 1,000,000 million volunteers to clean over 10,000,000 miles of UK landscape between 2021 - 2030. We would like to say a massive 'thank you' to all of our volunteers - we're planning another 'clean' this September - please keep a lookout for more updates about future events!

Visitors to The Rodney Stoke Caravan and Camping Park are in for a treat as we reveal numerous upgrades for 2026! - All hardstanding pitches have been refurbished with clearly defined boundaries and adjacent car parking. - All hardstanding pitches have been upgraded with dedicated provision for electric, surface drainage and grey water drainage. - Provision for 5 new grass tenting pitches. - A new tarmacked road system. - Four-legged visitors will love our new enclosed 'dog garden', plus dedicated dog-wash station. - Brand new luxury glamping pod with private hot tub! - Wi-Fi available to all visitors. - New motorhome service bay to dispose of grey waste. - New picnic benches.

The Easter Half Term break is packed full with family friendly activities and the best live entertainment here at Riverside Holiday Village near Weston-super-Mare, including live entertainment from professional family entertainers Krazy Kev and Dinky Dino, Katie the Kingfisher and Dino Live, plus star of Britain's Got Talent, Steve Hewlett!

We are ecstatic to share that West Country Parks have been named the Hospitality and Tourism Business of the Year and Large Business of the Year at the prestigious Sedgemoor Business Excellence Awards 2025. These award categories honour businesses that deliver exceptional guest experiences and adapt to changing trends, and recognise large businesses that lead through innovation, communication and community impact. Businesses from across the region came together for an evening of celebration and recognition at this year’s Sedgemoor Business Excellence Awards, where local organisations of all sizes were honoured for their hard work, resilience and innovation. This year was the busiest to date, with more than 130 entries across all categories. The standard was exceptionally high and reflects the strength and diversity of Sedgemoor’s business community. Speaking about the awards, Roger Smith, General Manager at the Bridgwater Chamber of Commerce, said; 'These awards really are the jewel in the Chamber’s crown, and this year was no exception, with more than 240 people coming together to celebrate our incredible local business community. Congratulations to all our finalists and winners. We look forward to continuing our work to connect, promote and support business, helping to ensure a thriving local economy.' We would like to thank our visitors, supporters and all of our fantastic team for your support.

We are thrilled to share that our family orientated holiday park, Riverside Holiday Village, was crowned winner of the Customer Choice Food Award for Family Fun Destinations at the staycation specialist’s 19th annual Awards – marking the second year in a row that the park has taken home the title . The Awards Celebrate the holiday parks, lodge resorts and boating locations in the company's UK portfolio that have achieved the highest scores in independent guest satisfaction surveys throughout the 2025 season. Speaking after the awards were announced during a ceremony at the Hilton Metropole, in Brighton, Lee Grant, Manager at Riverside Holiday Village, said: "It's fantastic to be recognised for the quality of our food at The Kingfisher Club and we are immensely proud of this award. Our team always goes above and beyond to make sure our guests have a fantastic break when they stay with us, so it's brilliant to see that hard work recognised in this way." Commenting after presenting the award in front of more than 600 operators, industry suppliers and member of the Hoseasons team, Neil Davies, Director of Commercial and Business Development - Hoseasons, said "The team at Riverside Holiday Village really are incredibly worth winners of this award. They always go the extra mile to delight our customers - something which is clearly reflected in their excellent review scores. We are grateful for their continuing partnership and wish them all the very best for another great year in 2026".

We are delighted to share that Riverside Holiday Village has been named the Holiday Park of the Year and Dog Friendly Business of the Year at the Bristol, Bath and Somerset Tourism Awards 2026, held at T he Apex City of Bath Hotel in Somerset. These award categories recognise holiday parks, sites and villages that provide exceptional guest experiences across static vans, touring pitches and more with a wide range of facilities and entertainment, and providers of truly memorable experiences for dogs and their human companions. This year marks the second consecutive year that Riverside has won the coveted Holiday Park of the Year Gold Award. Nell Barrington, awards director at Services for Tourism Ltd, commented on the importance of the awards: “What I love most about these awards is that they give tourism businesses the recognition they deserve. So many of them work incredibly hard, often with little reward, and some are tiny teams or even just one person keeping everything going. Despite the challenges the sector continues to face, these businesses have shown excellence, innovation and resilience.” We would like to thank our visitors, supporters and all of our fantastic team for your support.











