Three West Country Parks awarded the AA’s Four Star Gold Award

July 9, 2025

We are thrilled to share that Rose Farm, Coombes Cider Farm and Riverside Holiday Village have all been awarded the AA’s Four Star Gold Award

 

Following a Mystery Guest visit by a professional inspector this July, each park has been assessed under a set of quality standards agreed by an independent Quality Advisory Board.


The inspection included an assessment of each parks;


  • Location and Access
  • Sustainability/Green Credentials
  • Customer Care
  • Cleanliness/Maintenance
  • Toilets
  • Other Site Facilities
  • Pitches
  • Grounds


All three parks scored an impressive 90% overall. With Coombes and Rose Farm both achieving full marks for 'customer care' and Riverside’s impressive facilities bagging them the top score.


When visiting Four Star Parks, customers can expect a high-quality site with well-maintained facilities and very good customer care. Additionally, each park was awarded a Gold Award, placing them amongst the best sites in their star category. 


David Tattersall, Group Manager of West Country Park Homes:


"Yet another well-deserved result here. This level of award, by such a high-brand Assessor, just proves that we are hitting the high standards consistently. The inspections were carried-out without specific notice."



Latest News

By Kim Boyd April 24, 2026
 Following our annual Mystery Guest visits by a professional inspector this April, each park has been re-assessed under a set of quality standards agreed between the AA and the UK Tourist Authorities. The inspection included an assessment of each parks; Location and Access Sustainability/Green Credentials Customer Care Cleanliness/Maintenance across the park Toilets (quality, cleanliness and maintenance) Other Site Facilities Pitches Grounds All three parks scored an impressive 91% overall (an increase on last year) - with Coombes and Rose Farm both achieving full marks for 'customer care' and Riverside’s impressive facilities and cleanliness/maintenance across the park bagging them the top score. Additionally, each park was again awarded a Gold Award, placing them amongst the best sites in their star category. When visiting Four Star Parks, customers can expect an extremely high standard in all areas, with well-maintained facilities, very good customer care and additional facilites compared to lower rated establishments. David Tattersall, Group Manager of West Country Park Homes: "Consistency is so important in our industry and we're extremely proud to have achieved this level of award by such a high-brand Assessor for the second year running. It just confirms that we are continuing to meet the high standards that our visitors expect and deserve."
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Last year, 13 volunteers collected 23 sacks of litter over 4 miles as we completed two Million Mile Cleans. And this April, we're doing it all over again!
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