Riverside Holiday Village Wins 2021 Tripadvisor Travellers’ Choice Award
May 13, 2021
Riverside Holiday Village’s Great Traveller Reviews Earn it a Place Among Travellers’ Favorites in Somerset
Riverside Holiday Village today announced it has been recognized as a 2021 Travellers’ Choice award-winner. This achievement celebrates businesses that consistently deliver fantastic experiences to travellers around the globe, having earned great traveller reviews on Tripadvisor over the last 12 months. As challenging as the past year was, Riverside Holiday Village stood out by continuously delighting travellers.
”We are delighted to have won this award, especially in such a tumultuous year” said David Tattersall, Group Manager at West Country Park Homes Ltd. “Our team at Riverside Holiday Village has worked extremely hard to keep our visitors safe without compromising their holiday experience, and it’s fantastic to have all of their hard work recognized with this award.”
“Congratulations to all the winners of the 2021 Travellers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety. The Travellers’ Choice Awards highlight the places that are consistently excellent - delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”
About Riverside Holiday Village
Located in the village of Bleadon near Weston-super-Mare, our family friendly holiday park offers accommodation options to suit every need, including seasonal touring pitches and static holiday homes to rent or buy.
The park provides great facilities for our guests including an indoor swimming pool, bar and clubhouse, convenience shop and seasonal fishing.
We have also invested heavily in our hospitality spaces over the last 18 months, creating a brand-new Sports Bar, Beer Garden and Kids Zone, which we are looking forward to utilizing this summer with a fantastic selection of live entertainers and cabaret acts for our visitors to enjoy.
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Following a Mystery Guest visit by a professional inspector this July, each park has been assessed under a set of quality standards agreed by an independent Quality Advisory Board. The inspection included an assessment of each parks; Location and Access Sustainability/Green Credentials Customer Care Cleanliness/Maintenance Toilets Other Site Facilities Pitches Grounds All three parks scored an impressive 90% overall. With Coombes and Rose Farm both achieving full marks for 'customer care' and Riverside’s impressive facilities bagging them the top score. When visiting Four Star Parks, customers can expect a high-quality site with well-maintained facilities and very good customer care. Additionally, each park was awarded a Gold Award, in recognition of them being amongst the best sites in their star category. David Tattersall, Group Manager of West Country Park Homes: "Yet another well-deserved result here. This level of award, by such a high-brand Assessor, just proves that we are hitting the high standards consistently. The inspections were carried-out without specific notice."
Ring in the New Year in style at our exclusive event here at Riverside Holiday Village near Weston-super-Mare. Don your finest black tie attire for a chance to win our best dressed competition, indulge in a luxury buffet, groove to the perfect harmonies of The Iconics and revel in a night of spirited games and laughter!
Six months have passed since we shared our Green Goals for 2025 and we continue to make fantastic progress!