Following our annual Mystery Guest visits by a professional inspector this April, each park has been re-assessed under a set of quality standards agreed between the AA and the UK Tourist Authorities. The inspection included an assessment of each parks; Location and Access Sustainability/Green Credentials Customer Care Cleanliness/Maintenance across the park Toilets (quality, cleanliness and maintenance) Other Site Facilities Pitches Grounds All three parks scored an impressive 91% overall (an increase on last year) - with Coombes and Rose Farm both achieving full marks for 'customer care' and Riverside’s impressive facilities and cleanliness/maintenance across the park bagging them the top score. Additionally, each park was again awarded a Gold Award, placing them amongst the best sites in their star category. When visiting Four Star Parks, customers can expect an extremely high standard in all areas, with well-maintained facilities, very good customer care and additional facilites compared to lower rated establishments. David Tattersall, Group Manager of West Country Park Homes: "Consistency is so important in our industry and we're extremely proud to have achieved this level of award by such a high-brand Assessor for the second year running. It just confirms that we are continuing to meet the high standards that our visitors expect and deserve."